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The SMB Guide to Making Your Website and Documents Digitally Accessible

December 25, 2025 by Nathan Parks

Have you ever thought about how many potential customers leave your website because of accessibility issues? It’s not just a guess. A UK Click-Away Pound survey found that 69% of disabled internet users leave websites that aren’t accessible. For small and medium businesses, this represents a significant missed opportunity. 

So, how do you make your website and documents digitally accessible? This guide will show you simple, actionable steps to make your website and documents welcoming to everyone. 

Understand How People Use Your Site

It’s easy to think your website is intuitive just because it works for you. But that doesn’t mean it works for everyone. Some people use a keyboard instead of a mouse. Others rely on screen readers that read text aloud or use voice commands to navigate a page. Testing how real users with disabilities interact with your website can show you things you might never notice.

The most valuable insights come from real users. Invite feedback from people who use assistive technologies. Watch how they navigate your site, where they get stuck, and how they interpret your content. You’ll often find that small design or content changes can remove significant barriers.

Make Your Visuals Accessible for All

Visual accessibility is one of the most common areas that websites overlook. Millions of people have some degree of visual impairment and rely on different aids to access digital content.

Text should clearly stand out against its background, even for people with low vision or color blindness. A contrast ratio of at least 4.5:1 for normal text is considered accessible. Use free tools like the Contrast Checker from WebAIM to make verification easy.

Make Documents User-Friendly

Many businesses share important information through downloadable documents like PDFs, Word files, or PowerPoint presentations. Unfortunately, many of these documents are inaccessible by default.

When creating a PDF, make sure that it is tagged. Tagged PDFs have structural information such as headings, paragraphs, and tables, which makes the PDF more readable for screen readers. Make sure to include alt text for images and organize content so it reads correctly for users relying on assistive technology. A simple test for accessibility before sending or uploading the document can make sure that it can be read by everyone.

Make Reading Easier and Reduce Mental Effort

Some users may learn in a different way or have cognitive disabilities that affect how they read and interpret information. But even those without diagnosed disabilities enjoy plain and uncluttered content.

Use plain language. Avoid using complex, long sentences or jargon where a straightforward explanation will do. Break your writing up into short paragraphs with explanatory subheadings. This is easier for everyone to read and find what they require in a short amount of time.

The fonts you choose also matter. Fonts like Arial, Verdana, Sans-Serif, are easier to read on the screen. Choose a font size of at least 14 points for body text and never use all caps or italics because they are harder to read.

Support People with Hearing or Mobility Needs

Accessibility goes beyond visual or cognitive needs, millions of people have hearing or physical disabilities that affect how they use technology.

Provide captions or transcripts for all video and audio content to support deaf or hard-of-hearing visitors. Consistently adding these is important, as many viewers watch videos on mute, especially at work or in public. Transcripts also help search engines index your content, giving your site a slight SEO boost.

For users with limited mobility, ensure that your website is completely accessible with only a keyboard. All links, buttons, and form fields should be accessible using the Tab key. Avoid features requiring fine motor control, including small click-tooltips or drag-and-drop interfaces.

Keep Improving Through Feedback and Data

Accessibility isn’t a one-time project, it’s an ongoing process. Each time you update your site or add new content, test to ensure everything remains accessible. Encourage visitors to provide feedback if they encounter issues, and consider including an accessibility statement on your site to show your commitment and provide contact information for support

Accessibility gap insights can also be provided by analytics tools. When you notice users abandoning pages or forms, it is usually an indication of an accessibility or usability issue.

Make Accessibility Part of Your Brand

For SMBs, accessibility can seem like just another item on an already long to-do list. But it’s a smart investment in your reputation and customer relationships. When your website and documents are accessible, you’re showing your audience that your business is thoughtful, inclusive, and professional. You’re also protecting yourself from potential legal risks, as accessibility standards like the Americans with Disabilities Act (ADA) apply to many websites.

The good news is that beauty and accessibility can go hand in hand. You can have a modern, visually striking website that’s also accessible, by thoughtfully choosing colors, design elements, and language that welcome everyone.

Ready to Make Your Website More Accessible?

Accessibility is not a technical requirement. It’s about people. It’s about ensuring everyone, no matter what their ability, can read your content, fill out your forms, or download your documents. For business owners, that’s the essence of good service: meeting customers where they are and including everyone.

By investing the time to make your documents and site accessible, you’re opening doors and removing barriers. Whether you’re doing your color contrast check, adding alt text to images, naming PDFs, or performing keyboard navigation testing, each step brings you closer to a more inclusive online experience.

Ready to make your website accessible, user-friendly, and welcoming to all visitors? Let us help you transform your site into a powerful asset for your business. Contact us today to get expert guidance and start creating an accessible, modern website that works for everyone.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Filed Under: Online Presence

Can My Data Be Removed from the Dark Web?

June 30, 2025 by Nathan Parks

Personal data protection is more important than ever in this digital world. The dark web is a secret part of the internet that is very dangerous because it is often used for illegal things like selling personal information. Because the dark web is decentralized and private, it is very hard to get rid of data that is already there. 

This article will go into detail about how hard it is to get data off of the dark web, how to keep your personal information safe, and other ways to make your online safety better. We’ll talk about what the dark web is, how hard it is to get rid of data, and what you can do to protect your identity.

What is the Dark Web and How Does It Work?

The dark web is a part of the internet that regular search engines don’t crawl, so you need special tools to get there. This site is famous for giving people a lot of privacy, which can be good or bad. It gives you privacy and can be used for good things, like keeping private messages safe, but it’s also a hub for bad things, like cybercrime and data dealing. Because of its secrecy, the dark web makes it hard to find and delete data that has already been shared.

Networks like Tor make the dark web possible by encrypting data and sending it through multiple nodes to hide the names of users. Anonymity is both a good and a bad thing because it lets people speak freely and privately, but it also makes it easier for illegal things to happen. 

The dark web is different from the surface web and the deep web. You can use normal browsers to access the surface web, but databases and medical records are only accessible through the deep web. The dark web is purposely hidden.

To understand why it’s so hard to get info off of the dark web, you need to know how it works and how it’s organized. It is very hard to find and delete all copies of your personal information after it has been leaked because there is no central authority and data can be easily copied across many platforms.

In the next section, we’ll talk about whether it’s possible to get data off of the dark web and look at ways to keep your data safe.

Can Data Be Removed from the Dark Web?

Removing data from the dark web is extremely challenging due to its decentralized nature and the rapid dissemination of information. Once data is posted on the dark web, it is quickly copied and distributed among numerous cybercriminals, making it virtually impossible to remove completely. Despite these challenges, there are steps you can take to protect your identity and prevent further exposure.

Understanding The Challenges of Data Removal

The primary challenge in removing data from the dark web is its decentralized structure. Unlike traditional websites, which can be contacted directly to request data removal, dark web sites often operate outside legal frameworks, making it difficult to negotiate with administrators. Furthermore, the data is frequently shared and resold, creating multiple copies that are hard to track.

Proactive Measures for Protection

While removing data from the dark web is impractical, you can take proactive measures to protect your identity. This includes using identity and credit monitoring services to detect any suspicious activity related to your personal information. Enabling two-factor authentication and using strong, unique passwords for all accounts can significantly reduce the risk of unauthorized access.

In addition to these measures, regularly monitoring your online presence and using privacy tools can help minimize the risk of identity theft. Services like dark web scans can alert you if your information appears on the dark web, allowing you to take immediate action to secure your accounts.

In the next section, we’ll explore additional strategies for enhancing your digital security and protecting your personal data across the internet.

How Can I Enhance My Digital Security?

Enhancing your digital security involves a multi-faceted approach that includes protecting your data on both the dark web and the regular internet. This involves using privacy tools, removing personal information from data broker sites, and adopting robust security practices.

Removing Personal Information from Data Brokers

Data brokers collect and sell personal information, which can be accessed by anyone, including potential scammers. You can request that data brokers remove your information by contacting them directly or using automated services like Optery or Privacy Bee. These services can help streamline the process of opting out from hundreds of data broker sites.

Implementing Robust Security Practices

Implementing robust security practices is crucial for protecting your digital footprint. This includes using strong passwords, enabling two-factor authentication, and regularly updating your software to ensure you have the latest security patches. Utilizing a Virtual Private Network (VPN) can also help mask your IP address and protect your browsing activity from being tracked.

Additionally, being cautious with emails and downloads, avoiding public Wi-Fi for sensitive transactions, and educating yourself on cybersecurity best practices can significantly enhance your digital security.

In the final section, we’ll discuss how to take action if your information is found on the dark web and what steps you can take to protect yourself moving forward.

What To Do If Your Information Is Found on the Dark Web

If your information is found on the dark web, it’s essential to act quickly to protect your identity. This involves changing all passwords, enabling multi-factor authentication, and monitoring your accounts for suspicious activity. Using identity theft protection services can also help detect and mitigate any potential threats.

Immediate Actions to Take

If you discover that your information is on the dark web, the first step is to secure all your online accounts. Change your passwords to strong, unique ones, and enable two-factor authentication where possible. This adds an extra layer of security to prevent unauthorized access.

Long-Term Strategies

In the long term, consider using a password manager to generate and store complex passwords securely. Additionally, regularly review your online presence and use tools that monitor data breaches to stay informed about potential risks.

Protect Your Future Today

If you’re concerned about your personal data security or need assistance in protecting your digital footprint, contact us today. We can provide you with expert guidance and tools to help safeguard your identity and ensure your peace of mind in the digital world.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Filed Under: Online Presence

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Mary Ann Travis
19:18 13 Mar 21
Local and honest
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Curtis Bradley
14:27 13 May 20
Nathan & Joe solved our computer related problem quickly and we were able to submit our application to PNC Bank for the Payroll Protection Program.
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CJ
16:58 11 Oct 19
I have used HPC's services several times, always with the same result ………………… they fix my problem in a timely manner at a reasonable cost. They are also extremely friendly, and even stayed after closing a few minutes in order for me to get there and pick up my computer.
Great place to do business !!!
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paula fletcher
19:22 02 Oct 19
The staff at High Performance Computer Services has taken of the IT issues in our office for many years. They are friendly, competent, helpful, and knowledgeable. I have never had to wait for a problem to be addressed. Nathan and his staff are available when I call and diligent in resolving issues. I highly recommend them!
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Richard Miranda
16:07 10 Sep 19
Needed help with my Computer and they took care of my problem. Great to work with.
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Harry Wiley
23:38 03 Sep 19
Quick, excellent service! The company's representative who came to our home to fix our problem was professional, courteous and an excellent representative of the company.
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Jay Kemm
23:03 16 Jun 19
They checked a computer I had and told me the problem. Fair price. Not shady. Will use again if I have issues.
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Toll Free – 844.300.9990
Ashland, KY – 606.325.9990
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824 Greenup Ave.
PO Box 2112
Ashland, KY 41101
support@HighPCS.com

Call Us
Toll Free – 844.300.9990

Ashland, KY – 606.325.9990

Ironton, OH – 740.414.4419

Huntington, WV – 304.521.1579

Fax – 606.393.6114

Business Hours

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Shop Hours – 9am-5pm Monday through Friday 

* Closed for Company Meeting
Wednesday Afternoon 12-1 – Please Call *
 
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support@HighPCS.com

 

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824 Greenup Ave.
PO Box 2112
Ashland, KY 41101

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